Surly Medical Receptionist Isn’t Having A Bar Of Your Friendly Small Talk

It’s been confirmed that there is nothing to be gained from initiating pleasantries with Marjorie Mangles, head receptionist at Eastside Medical Centre.

“I was stood there for a good minute and the old bat didn’t even looked up from her diary”, explained an anonymous patient if the clinic. “So I speak up and say G’Day I’m here for my 1030 appointment with Dr Brian… And she just goes- ‘Name’, without even looking up. And then- ‘Medicare card.” Then she licks her finger, turns the page of her old school paper based appointment calendar and orders me to take a seat.”

The anonymous patient reported that he was initially a little put off by Mrs Mangles surly behaviour and appalling customer service skills. But after observing her acting like grumpy old cunt to everyone else who entered the clinic during his 60min wait to see a GP, he felt moderately better.